I recently purchased a used vehicle from Nissan of Chatt East. I will be coming here for all of my my service from now on. I'm glad I let Jordan and his team double check the work. (Work which was done elsewhere not at NCE). And he showed me where my brake pads were not on upside down but installed on the wrong side of the rotor. He admitted my battery terminal only needed cleaning and not replacement which he did for free. They pulled the video and it shows my transmission fluid WAS replaced. He wanted to see where his establishment went wrong. Kept my car 5.5 hrs while I was in waiting area, charged me $270 for transmission fluid change and didn't do it.) Jordan the Service mgr from NCE called me and offered to recheck my car. Lied about my battery terminal needing immediate replacement for $89. (Original post: Lied about my brake pads being upside down.wanted to charge me $115 to fix them. After which I posted this 1 star review of NCE. Took my car to my regular garage to double check Nissan Chatt East (NCE) work and recommendations. ![]() This go round was just as easy and wonderful as the first time! I love LaQuesha and will KEEP COMING BACK!! Kali Chastain Nov 22, 2022 Well LaQuesha and the guys at Nissan of Chattanooga East found me the perfect Rogue and now I am in the car I love even more. Also, Laquesha took me on the most fun test drive! Instant friend!! Update 11/22/22 Bought a new Nissan Rogue which is what I wanted months ago but stock was low everywhere. This is my first Brand New Car and it is everything I hoped for!! I highly recommend Laquesha and all of the staff that helped make this the best experience in sales I’ve ever had. Plus I would have had to wait five more days for it to be delivered. She saved me from an online car purchase with Carvana by offering much better terms for financing and so much more! I got the exact same car but saved over $2000 with what I would have paid on Carvana. Thank you Mike! Kristin Cruse May 14, 2023īest car buying experience ever! Laquesha Wood, the sales associate, was absolutely wonderful. Of course the day I drove it off the lot we headed straight for a hiking trail. I never leave reviews but Mike deserves recognition. ![]() I’ve never dealt with a dealership that was up front and honest, knowledgeable, and with such great hospitality as I did at Nissan in East Chattanooga. I didn’t even need to look at anything else I was already in love. After I drove it I knew I had to have it. He took about 3 seconds and then I knew that he knew exactly what I didn’t know I wanted. Went to Ford, Kia, and Lincoln Chrysler Dodge Jeep (that place had the worst customer service I’ve ever had usually sales men are annoyingly running up to you before you can even get out of the car, nope not at that place I had to go inside and find someone to help) but not Mike he politely waved me over to him (the parking lot is a little bit of a maze if you’ve never been) and from the moment we shook hands I said I want an explorer but not an explorer lol. Mike Goza is Awesome! I was shopping around not even 100% sure if I was going to buy at all.
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